Expectations

Advising sessions at the Illinois Small Business Development Center at Champaign County EDC are scheduled in advance. We regret that we cannot accommodate walk-ins, but we are happy to provide general information on our services. 

Regardless of the total meeting time scheduled, each client is provided a 15-minute window from the scheduled start time of the meeting. If you arrive more than 15 minutes late, whether in-person or virtually, the meeting will be rescheduled. 

If you need to reschedule a meeting, please kindly do so ASAP (we suggest at least 12 hours before the start time). 

What You Can
Expect From Us

  • Guidance from an experienced business advisor 
  • Assistance in developing a clear path toward accomplishing your goals 
  • Objective and constructive feedback about your progress 
  • Courteous and equitable treatment from all Illinois Small Business Development Center personnel 
  • Complete confidentiality regarding every aspect of the information we discuss with you 
  • Timely communication 
  • Follow-up communication from SBDC personnel regarding the economic impact of your business 

What We Can
Expect From You

  • Communicate honestly and directly about all aspects of your business 
  • Be respectful and positive with your advisor 
  • Follow through on the work you and your business analyst agree is necessary to accomplish your goals 
  • Assist us by providing honest feedback about the quality of service you received through periodic surveys 
  • Respond to requests for information from SBDC personnel regarding the economic impact of your business

TAKE THE FIRST STEP

Unleashing the power of your small business is one click away.

Are you ready to unleash the power of your business?

Contact the Illinois Small Business Development Center at Champaign County EDC. We’re ready to help.